We are seeking an empathetic and communicative Service Center Director Scandinavia to join Voith Paper P&S. If you have a strong instinct for sales forecasting and the ability to effectively motivate and guide a team, you could be the colleague we’re looking for. Read on to learn more about the position.

What will the role entail? 
As the Service Center Director Scandinavia, you will be tasked with leading your team toward achieving key business goals, so naturally strong leadership skills will be essential to thrive in this role. You will report directly to the Managing Director VPHS on disciplinary matters and functionally to the Director of Sales & CSC North/East.

Tasks and Responsibilities: 

• Fully responsible for the P&L of VPHS-Karlstad and to reach the agreed upon targets for EBIT and RoS 
• Fully responsible for utilization and productivity in the Karlstad workshop, includes making investment and business plans.
• Alignment of above-mentioned EBIT and RoS targets with P&S VPH
• Responsible for ensuring that P&S strategy is implemented across all business cases in accordance with regional strategy.
  • BC Spare Parts – Support target achievement for Scandinavia by ensuring good customer relations and active follow-up of opportunities.
  • BC Wear Parts – Support target achievement for Scandinavia by ensuring good customer relations and active follow-up of opportunities, also outside Scandinavia for Screw Presses
  • BC Service – Support target achievement for Scandinavia by ensuring good customer relations and professional handling of all service contracts and opportunities.
  • BC Rebuild – Help to develop pipeline for Rebuilds in AUT, PM, FES and support target achievement for Scandinavia.
• Responsible for HSE in location Karlstad as well as development of operation excellence in the workshop
• Make sure that the existing service contracts are run profitably and to the customers full expectations, 
• Sales responsibility for certain customers

Who is our eagerly awaited new colleague?
We are seeking an inspiring leader with the ability to motivate and guide the team effectively. Hopefully you are someone who excels at making critical decisions, managing resources, and fostering a positive and productive work environment. A natural talent for identifying opportunities to maximize profitability and maintain a competitive edge is essential. Additionally, we envision our new colleague having a keen instinct for sales forecasting, including setting goals and planning budgets with an eye on future sales trends. In short, you have mastered the art of effective sales leadership.

Other essential soft skills:
Communication. Effective communication is vital to engage positively, resolve conflicts and foster solid relationships through active listening and dialogue.

Empathy. A strong sense of empathy enhances the ability to support team success and build customer trust by understanding their needs and challenges.

Adaptability. Will allow you to grow with market trends, customer needs and organizational changes.

Problem-solving. Issues and challenges arise regularly. Your ability to think critically and identify practical solutions promptly is crucial.

We encourage you to submit your application as soon as possible, as interviews are conducted on a rolling basis. If you have any questions, please contact Britt-Marie Skoog at: britt-marie.skoog@voith.com.